Workforce Development

People Solutions

You have invested in the technology, we can ensure that you benefit from the investment.

Resources have developed strategies to ensure not only a fast track to being able to use software but also that work patterns change to take account of it. All too often people do not profit from using the software because they continue to organise their work as they always have. The position is perhaps most challenging for managers who continue to expect and demand the same stages and intermediate results.

We have had great success at fast tracking senior managers so that they can grasp quickly the implications of IT for their business. We explain technical matters in non technical terms.

  • Management Development using IT
  • Managing Staff using IT
  • Making the best use of software for your business
  • Using effectively all the elements of Microsoft Office
  • Using Graphics Packages including PhotoShop
  • Web Site design and HTML
  • Developing Applications with Access or Delphi
  • Visual Basic

Staff Development Courses

Human Resource Development:

  • Appraisal Procedures and Skills
  • Assertiveness
  • Call Centre Sales
  • Change
  • Coaching
  • Communication
  • Consultancy
  • Counselling
  • Customer Handling
  • Dealing with Aggression
  • Delegation Evaluation of Training
  • Discipline and Misconduct
  • Jobseeker Search/Placements
  • Facilitation
  • Induction
  • Influencing
  • Interviewing
  • Leadership and Management
  • Marketing
  • Meetings
  • Negotiating
  • NLP Principles
  • Personal Adviser Skills
  • Personal Development
  • Presentation Skills
  • Problem Solving
  • Redundancy Counseling
  • Sales
  • Selection Interviewing
  • Teambuilding
  • Time Management
  • Training Design
  • Trainer Training
  • Training Needs Analysis
  • Writing (Plain English)
  • Writing Reports and Minutes
  • Writing Performance Reviews
  • Principles of Stress Awareness
  • Principles of COSHH
  • Principles of Manual Handling
  • Principles and Practice of Risk Assessment
  • Foundation Certificate of Health and Safety Within the Workplace
  • Supervising Health and Safety Certificate Level 2
  • Advanced Health and Safety Certificate Level 3

Management Development:

You have invested in the technology; we can ensure that you benefit from the investment.

We have had great success at fast tracking senior managers so that they can grasp quickly the implications of IT for their business. We explain technical matters in non technical terms.

  • Management Development using IT
  • Managing Staff using IT
  • Managing IT Staff
  • Making the best use of software for your business
  • Using all the elements of Microsoft Office effectively
  • What web site developers need to know from you
  • Working productively with developers to produce an effective system
  • Working productively with IT

This list is not exhaustive please contact us to discuss your needs

Resources specialises in solutions that meet the needs of the Organisation